About SERVPRO of Roanoke County

William Quinn & Lisa R. Mongan

Owners of SERVPRO of Roanoke County

SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  We provide emergency service 24/7 365 days per year.

SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property damaged due to fire, smoke, water or sewer, just to name a few.   

SERVPRO of Roanoke also mitigates mold and mildew damage as well as biohazard, trauma & crime scene clean up.  We are NADCA certified and provide both residential and commercial duct and dryer vent cleaning.

Our staff is one of the most highly trained in the restoration industry. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and the equipment to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.

If you would like to schedule service for your home or business, please call today!

SERVPRO is the brand you know and trust.  We are locally owned and operated, here to serve our community.

SERVPRO of Roanoke is faster to any size disaster.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • CMI - Council-certified Microbial Investigator
  • CMR - Council-certified Microbial Remediator
  • CMT - Commercial Carpet Maintenance Technician
  • CRT - Color Repair Technician
  • ECTP - Employee Certification Training Program
  • EPA Lead Safe Certified Renovator
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • MSR - Master Fire & Smoke Restorer
  • MTC - Master Textile Cleaner
  • MWR - Master Water Restorer
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • Successful Subrogation for Restoration Contractors
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • American Red Cross Readiness Program
  • Bigs in Blue - Big Brothers Big Sisters
  • Botetourt County Chamber of Commerce
  • IICRC The Clean Trust
  • Insurance Professionals of Roanoke
  • IREM - Institute of Real Estate Management
  • LEPC - Local Emergency Planning Commission - Roanoke VA
  • Montgomery County Chamber of Commerce
  • National Air Duct Cleaners Association (NADCA)
  • New River Valley Economic Development Alliance
  • Pulaski County Chamber of Commerce
  • Radford Chamber of Commerce
  • Rail Yard Dawgs Official Fire, Water & Restoration Company
  • Roanoke Regional Chamber of Commerce
  • Roanoke Valley Association of REALTORS
  • Roanoke Valley Claims Association
  • Rotary Club - Downtown Roanoke
  • Rotary Club of Salem
  • Salem Roanoke County Chamber of Commerce
  • Senior Networking Group
  • Vinton Chamber of Commerce
  • Virginia Apartment Managers Association
  • Virginia Funeral Directors Association


  • SERVPRO's Founders Bronze Award
  • SERVPRO Founders Silver Award for Outstanding Performance
  • Ambassador of the Year - Salem-Roanoke County Chamber of Commerce
  • BUSINESS OF THE YEAR at the Montgomery County Chamber of Commerce
  • Heritage Bronze Award for Outstanding Sales Performance 2015
  • Small Business of the Year - Salem-Roanoke County Chamber of Commerce
  • Roanoke Regional Chamber of Commerce Small Business of Year - Business to Consumer