Kevin Lancaster is Vice President of Operations and General Manager. Kevin joined SERVPRO of Roanoke, Montgomery & Pulaski County in 2007 and now has 27+ years of experience in the Fire & Water Restoration business. Kevin specializes in Meth Lab Restoration, Hoarding jobs and Trauma/biohazard cleanup. Kevin is certified with the Institute of Inspection Cleaning & Restoration Certification and is a Master Fire & Smoke Restorer, Master Water Restorer and Master Textile Cleaner.
He is also certified in Carpet cleaning, Upholstery & Fabric Cleaning, Water Damage Restoration, Color Repair, CPT Repair & Reinstallation, Stone, Masonry & Ceramic Tile Cleaning, Applied Structural Drying, Health and Safety, Biohazard cleanup, Fire and Smoke Restoration, Commercial Drying Specialist & Applied Microbial Remediation. He is also an IOT Licensed Mold Remediation Technician.
Shane Stoll is a Production Manager and has been with SERVPRO of Roanoke, Montgomery & Pulaski Co for over 10 years. Shane has over 20 year experience in the Restoration and Construction business. He is IICRC certified, and received certifications in Applied Structural Drying, Commercial Drying, Carpet cleaning, Upholstery & Fabric Cleaning
Michael Thrasher is our Production Manager specializing in Air conveyance system cleaning & inspections. Michael has specialized in indoor Air Quality since 1998 and is a licensed Air System Cleaning Specialist with NADCA. He is also a Certified Ventilation Inspector, Ventilation Systems Mold Remediator, a licensed Water Restoration Technician and is licensed in Lead Renovation, Repair and Painting through the EPA.
Tony Terry is a Production Manager and has been a dedicated employee of SERVPRO of Roanoke, Montgomery & Pulaski since 2004. Tony is IICRC certified in Fire & Smoke Restoration, Water Damage Restoration, Carpet repair & reinstallation, Odor control and Applied Structural Drying. Tony is also a Certified Ventilation Systems Inspector with the National Air Duct Cleaners Association and a Journeyman Fire & Smoke Restorer.
Robbie Terry is a Production Manager and has been with SERVPRO of Roanoke, Montgomery & Pulaski since 2001. Robbie is IICRC Certified in Applied Structural Drying, Carpet Cleaning, Fire & Smoke Restoration, Journeyman Textile Cleaner, Upholstery & fabric cleaning, Water Damage Restoration, Carpet repair & reinstallation and Odor control. Robbie is also a Journeyman Water Restorer and a Journeyman Fire & Smoke Restorer, as well as a Commercial Drying Specialist.
Morgan Wilburn is a Production Manager and is IICRC Certified in Water Damage Restoration and Applied Structural Drying. Morgan mainly works with Fire & Smoke Damage. Morgan was previously our Contents Warehouse Manager and helped implement our Contents processing system.
2016-01 IICRC & Crew Training
Our newest Certified Employees. Congratulations and thank you for your dedication to continuing education to ensure we stay the BEST!
2015 SERVPRO Team
2015 SERVPRO Team
Matt Collins 10 Years
Thank you Matt Collins for your 10 Year's of service to SERVPRO of Roanoke, Montgomery & Pulaski Counties! !
Lisa Bain - Employee Training
Congratulations to Lisa Bain on successfully completing her SERVPRO Certified Training
Congratulations to Mike Brogan on successfully completing his SERVPRO Certified Training!
Talethia Nance is our Warehouse Supervisor. You can find "T" out in the warehouse managing the cleaning department that takes care of all soft contents, furniture, laundry and collectibles. Talethia oversee's the inventory and cleaning of incoming contents as well as insuring all items are cleaned to our standards of excellence. She then oversee's the repacking of items cleaned and keeps them until they can be put back into a clients home, "Like it never even happened."
Congratulations to Rita Duncan - Our newest Esporta Certified Operator. Rita has been with SERVPRO for several years and specializes in contents clenaing. Rita now has the Esporta training that is capable of restoring 90% of soft contents in a home to food grade clean by removing 99% of contaminants. RESTORE.....DONT REPLACE!