SERVPRO of Roanoke County Employee Photos

Kevin Lancaster

Kevin Lancaster

Kevin Lancaster is Vice President of Operations and General Manager. Kevin joined SERVPRO of Roanoke, Montgomery & Pulaski County in 2007 and now has 27+ years of experience in the Fire & Water Restoration business. Kevin specializes in Meth Lab Restoration, Hoarding jobs and Trauma/biohazard cleanup. Kevin is certified with the Institute of Inspection Cleaning & Restoration Certification and is a Master Fire & Smoke Restorer, Master Water Restorer and Master Textile Cleaner.

He is also certified in Carpet cleaning, Upholstery & Fabric Cleaning, Water Damage Restoration, Color Repair, CPT Repair & Reinstallation, Stone, Masonry & Ceramic Tile Cleaning, Applied Structural Drying, Health and Safety, Biohazard cleanup, Fire and Smoke Restoration, Commercial Drying Specialist & Applied Microbial Remediation. He is also an IOT Licensed Mold Remediation Technician.

Shane Stoll

Shane Stoll

Shane Stoll is a Production Manager and has been with SERVPRO of Roanoke, Montgomery & Pulaski Co for over 10 years. Shane has over 20 year experience in the Restoration and Construction business. He is IICRC certified, and received certifications in Applied Structural Drying, Commercial Drying, Carpet cleaning, Upholstery & Fabric Cleaning

Michael Thrasher

Michael Thrasher

Michael Thrasher is our Production Manager specializing in Air conveyance system cleaning & inspections. Michael has specialized in indoor Air Quality since 1998 and is a licensed Air System Cleaning Specialist with NADCA. He is also a Certified Ventilation Inspector, Ventilation Systems Mold Remediator, a licensed Water Restoration Technician and is licensed in Lead Renovation, Repair and Painting through the EPA.

Tony Terry

Tony Terry

Tony Terry is a Production Manager and has been a dedicated employee of SERVPRO of Roanoke, Montgomery & Pulaski since 2004. Tony is IICRC certified in Fire & Smoke Restoration, Water Damage Restoration, Carpet repair & reinstallation, Odor control and Applied Structural Drying. Tony is also a Certified Ventilation Systems Inspector with the National Air Duct Cleaners Association and a Journeyman Fire & Smoke Restorer.

Robbie Terry

Robbie Terry

Robbie Terry is a Production Manager and has been with SERVPRO of Roanoke, Montgomery & Pulaski since 2001. Robbie is IICRC Certified in Applied Structural Drying, Carpet Cleaning, Fire & Smoke Restoration, Journeyman Textile Cleaner, Upholstery & fabric cleaning, Water Damage Restoration, Carpet repair & reinstallation and Odor control. Robbie is also a Journeyman Water Restorer and a Journeyman Fire & Smoke Restorer, as well as a Commercial Drying Specialist.

Morgan Wilburn

Morgan Wilburn

Morgan Wilburn is a Production Manager and is IICRC Certified in Water Damage Restoration and Applied Structural Drying. Morgan mainly works with Fire & Smoke Damage. Morgan was previously our Contents Warehouse Manager and helped implement our Contents processing system.

2016-01 IICRC & Crew Training

2016-01 IICRC & Crew Training

Our newest Certified Employees. Congratulations and thank you for your dedication to continuing education to ensure we stay the BEST!

2015 SERVPRO Team

2015 SERVPRO Team

2015 SERVPRO Team

Matt Collins 10 Years

Matt Collins 10 Years

Thank you Matt Collins for your 10 Year's of service to SERVPRO of Roanoke, Montgomery & Pulaski Counties! !

Lisa Bain - Employee Training

Lisa Bain - Employee Training

Congratulations to Lisa Bain on successfully completing her SERVPRO Certified Training

Mike Brogan

Mike Brogan

Mike Brogan is a Project Coordinator, as well as a Restoration Supervisor.  Mike has been with SERVPRO since 2013 and is IICRC Certified.  Mike started in the field and worked his way up to Restoration Supervisor.  Mike is currently working in the office as a Project Coordinator, but still works out in the field when needed.

Talethia Nance

Talethia Nance

Talethia Nance is our Warehouse Supervisor.  You can find "T" out in the warehouse managing the cleaning department that takes care of all soft contents, furniture, laundry and collectibles. Talethia oversee's the inventory and cleaning of incoming contents as well as insuring all items are cleaned to our standards of excellence.  She then oversee's the repacking of items cleaned and keeps them until they can be put back into a clients home, "Like it never even happened."

Rita Duncan

Rita Duncan

Congratulations to Rita Duncan - Our newest Esporta Certified Operator. Rita has been with SERVPRO for several years and specializes in contents clenaing.  Rita now has the Esporta training that is capable of restoring 90% of soft contents in a home to food grade clean by removing 99% of contaminants. RESTORE.....DONT REPLACE!

Robbie Terry

Robbie Terry

Robbie Terry has completed the AMRT Training through the Institute of Inspection Cleaning & Restoration (IICRC) and is now a Certified Mold Removal Specialist.  Robbie now meets all the requirements for state licensing and has the knowledge and skills necessary to perform mold remediation  for structures & contents as well as design and maintain containment. 

Lisa Bain

Lisa Bain

Lisa is a Business Development Coordinator for SERVPRO of Roanoke.  Lisa's background was in Commercial Insurance and came to SERVPRO in 2015.  Lisa has completed her ECTP training with SERVPRO Industries and is IICRC Water Certified. Lisa lives and works in Salem. Lisa was recently named the 2017 Rotary Club of Salem Service Before Self award for all the community service she has provided throughout the years. 

Clark Goodman

Clark Goodman

Clark Goodman is a Business Development Coordinator for SERVPRO of Roanoke.  Clark has completed the ECTP courses and is IICRC water certified.  Clark lives in Roanoke with his family and works the Roanoke and Franklin Co. area's. Clark was named the 2016 Ambassador of the year by the Salem-Roanoke Co. Chamber of Commerce.  Clark is also a member of the Roanoke Kiwanis Club, Senior Networking Group and the Virginia Apartment Management Group.

Julie Wilburn

Julie Wilburn

Julie Wilburn is our office manager at SERVPRO. Julie is in charge of all office operations and is the storm team coordinator in the event disaster strikes our area.  Julie previously worked in the insurance industry and is IICRC certified.  Julie is the first one in the office and usually the last one to leave.... Needless to say, she has been a great asset to SERVPRO.