Recent Posts

A storm damaged my house, wow what?!

7/16/2021 (Permalink)

The damage a storm causes to a home can leave your life suddenly upended. In the first days after a storm, you might be overwhelmed with the damage, with everything you have to do and with concerns about getting your life back together. But careful planning can help you return to normalcy as quickly as possible

Take these steps to make life a little easier to get back to normal as soon as possible.

  1. Safety First: Avoid power lines, mold, and open areas of murky water. You may need to leave your house until professionals can check it 
  2. Document Damage: Take pictures before an impending storm of your home, protect important documents, and when it is safe to enter your home take pics of the damage.
  3. Have a plan: If you know a large storm is coming to your area have a plan in place on where you will go, expense plan, and a plan to get back on track.

For assistance you can always call SERVPRO for help! 540-389-5818

Dont Let Stormy Weather Ruin your Vacation

7/14/2021 (Permalink)

Hurricane season is June 1 through November 30, peaking in mid-August to late October. Here are traveling and safety tips so storm damage has little to know damage on your vacation.

  • Hurricanes can disrupt flights and you may be separated from your baggage. You can minimize this inconvenience by packing necessities in your carry-on bags. Also, our travel insurance plans can reimburse you if you need to buy necessary items if your bags are delayed more than 12-24 hours, depending on your plan.
  • It's tempting to completely unplug on vacation, but advance warning about hurricanes is not always guaranteed. We recommend you keep up-to-date on the latest information about possible storms before and during your trip.
  • If you're truly concerned about a hurricane impacting your travel plans, consider taking a cruise to your destination as they are more flexible than flights and can detour to alternative ports.

Families or groups traveling together should make an emergency plan to determine where they are going to meet and how they will get there. Additionally, they should check with their accommodation provider to see if they can access an emergency kit with a radio, water, food and other survival basics, if necessary.

Helping Hands at Feeding America

7/14/2021 (Permalink)

Pandemic Volunteers

During the pandemic many of our neighboring volunteer organizations struggled to find volunteers. Our owners and Marketing team decided what better way to help than to volunteer our time in the community we serve. Feeding America in our area was one organization we love to support and happy to help. They check temperatures and require gloves and masks to come into the building. They take measures to make a safe place to volunteer. Once inside you can help clean off all the food, sort boxes, check for damages, or do pack up. It is an awesome time to meet other volunteers in the community. The team has decided to spend time each month helping organizations like Feeding America. You can check with your local chamber or library to find local organizations in need of helping hands. Feeding America Southwest is always looking for smiling faces and a helping hand to serve the community.

The Importance of Water Safety

7/7/2021 (Permalink)

For many people, the summer means cookouts, swimming, and having fun with those we are closest to.  And while swimming can be a great way to cool off in the summer heat, it is important that we are keeping an eye on all and any children tempted by the cool water, no matter how hectic and busy the parties may get.

Here are some tips provided by to ensure your child's safety this summer!

Staying Close, Being Alert and Watching Children in and Around the Pool

  • Always keep an eye on your children around any body of water, and never leave them unattended!
  • Make sure your child is aware of basic water safety tips
  • Keep small children away from pool drains, pipes, and other openings to avoid entrapments
  • Make sure to keep a telephone close by whenever you are near a body of water
  • If a child is missing, look for them in the water first
  • Share safety instructions with family, friends, and neighbors, so everyone will be alert

Learning and Practicing Water Safety Skills

  • Make sure both you and your child know how to swim if you will be in the water
  • Learn how to perform CPR on children and adults, and update those skills regularly
  • Understand the basics of  life-saving so that you can assist in any water emergency

Following these tips and being aware this Independence day will not only keep your child safe, but it will give you peace of mind, so you can enjoy the holiday to the fullest!

Safety with Heating Sources

7/7/2021 (Permalink)

Tips to help prevent fires in your home or office from heating sources:

  1. Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.
  2. Use heating equipment that has the label of a recognized testing laboratory.
  3. All heaters need space.  Keep flammable objects at least three feet away from heating equipment.
  4. Plug space heaters directly into outlets.  Never use a power strip or extension cord.
  5. When using fuel burning heaters, use only the type of fuel specified by the manufacturer.
  6. Install and maintain carbon monoxide and smoke alarms inside your home and business.  Test alarms monthly.
  7. Remember to turn off portable heaters before leaving the room or going to bed.
  8. When using a wood-burning fireplace, make sure the fireplace has a sturdy screen to help prevent sparks from flying into the room.  Spent fireplace ashes should be cool before removing and putting them into a metal container.  The container should be stored away from your home or business.

Safety tips provided by National Fire Prevention Association

Workplace Hazards

7/7/2021 (Permalink)

OSHA lists the 5 most common workplace Hazards as the following:

  1. Safety: any type of substance, condition or object that can injure employees
  2. Chemical: exposure to chemicals and improper use of chemicals 
  3. Biological: exposure to infectious materials such as blood, fungi, mold, viruses, and animal droppings
  4. Physical: radiation exposure, extreme heat or cold etc.
  5. Ergonomic: work activities that cause harmful strain on the body 

These are common issues that can occur in the workplace some easier than others to remedy. It is important to have a plan in place for workplace hazards such as these and for emergencies. Records show that as many as 50% of businesses close down following a disaster.

We are also available to schedule a free Emergency Response Plan for your company to better prepare for potential emergencies.

Water Damage in Your Business? We can help!

7/7/2021 (Permalink)

Flooding and water damage events in Roanoke commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.  Whether we're dealing with a small water cleanup or a large scale water event, we work quickly to assess each unique situation and isolate the damaged area.  In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budget.  We understand that every hour spent cleaning up is an hour lost revenue & productivity.  So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

About SERVPRO of Roanoke

SERVPRO of Roanoke specializes in the cleanup and restoration of commercial and residential property after a water damage event.  Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property!

Bathroom Safety

7/7/2021 (Permalink)

If you have little ones chances are you have or will experience the not so fun joy of a toilet overflowing. With little ones it is usually rubber duckies and whatever item looks fun for them to see going down the drain. If caught quickly this is typically a quick fix but if left unattended a toilet can overflow out of the bowl and to your beautiful bathroom floors. It may seem minor but this could lead to water damage, mold, and possible bio hazard( sewage water). If this happens here are a few steps if you feel it safe you can take on your own:

  1. confirm what is actually clogging the toilet (toys, toilet paper etc.)
  2. scoop the water out of the bowl and clean up spillage 
  3. use a plunger
  4. use an auger
  5. purchase a de-clogger
  6. stop water from flowing into the toilet bowl
  7. call a professional (if the previous steps do not work you can always call a professional to fix the clog and repair any damage caused)

Rain Rain Go Away!

7/7/2021 (Permalink)

It is important to remember that floods caused by rain can occur anywhere, with floodwaters rising gradually or flash floods striking suddenly. Water's powerful force can easily overtake vehicles and people.

Safety tips for driving in heavy rain:

  • If you must drive in the rain, drive slowly and steadily.  Pull over and stop if it is raining so hard that you cannot see.
  • Six inches of water will reach the bottom of most passenger cars, causing loss of control or possible stalling.
  • One foot of water will float most vehicles.
  • Two feet of rushing water can sweep away most vehicles — including SUVs and pick-ups.
  • Stay away from water that electrical or power lines have fallen into; electric current passes through water easily.
  • Stay off your cell phone unless you must report severe injuries or call for help.

Safety tips for walking or cycling on urban trails:

  • When rain is falling, it’s best not to walk or bike near a river or stream, even on Denver’s paved urban bike and walking trails; water flow can quickly increase and flooding can occur without notice.
  • Move to higher ground and never go into a culvert! If you are on a streamside trail during a rainstorm use the alternate trail up to street level to avoid underpasses and culverts.
  • NEVER take shelter in a culvert, under a bridge, or in an enclosed space, especially in low elevations by rivers and streams. Always go to higher ground out of the flow of water.
  • Do not walk or bike through moving water. Six inches of moving water can cause a person to fall.
  • If lightning is present, do not stand under or near an isolated tree or group of trees.
  • Never allow children to play around streams, drainage ditches or viaducts, storm drains or flooded areas.

Localized street flooding:

  • In underpasses and some areas that are geographical low-points, water cannot be expected to disappear down the storm inlets instantly; the pace and volume of the rainfall may be too quick and too great to immediately drain off. It takes time for the system to accommodate the rainfall.
  • If you know that your street tends to flood because it is located in a low point, be sure to move your vehicles to higher ground whenever rain is forecast.

Flooded buildings and basements:

Residents with flooded basements or buildings are advised to contact their insurance companies immediately to find out what cleanup and repair work is covered. Other recommended steps include:

  • Turn off the electricity at your building even if the electric company  has turned off the main supply line or power is out. Primary power may be restored when you are not ready.
  • Take pictures/videos and thoroughly document damages, cleanup, and repairs.
  • Open windows and ventilate well.
  • LOOK BEFORE YOU STEP: Floors and stairs can be covered with slippery mud and/or covered with hazardous debris.

The Facts about Smoke and Soot

7/6/2021 (Permalink)

Smoke and soot are both very invasive and can penetrate various cavities within your home, causing hidden damage and odor.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke And Soot Facts

  • Hot smoke migrates to cooler areas and upper levels of a structure
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types Of Smoke

There are two different types of smoke: wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, SERVPRO of Roanoke will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering
  • Pungent odor, sticky, smeary.
  • Smoke webs from a wet smoke are more difficult to clean 

Dry Smoke - Paper and Wood

  • High temperatures, fast burning
  • Heat rises and therefore the smoke rises

Protein Fire Residue - Produced by evaporation of mater rather than from a fire

  • Virtually invisible
  • Discolors paints and varnishes
  • Extremely pungent odor

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your treat your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today!

SERVPRO of Roanoke