What our Customers say...

Mold Remediation Testimonials

Thank you Dakota and Cindy and Robbie for saving my floors after the washer made a flood. Dakota and Cindy worked hard for us for a week to dry out our beautiful wide plank pine floors. They kept it light and fun and were a real joy to have in my home. SERVPRO came through for us. Give thanks.

I have been an Industrial Hygienist in the Western Virginia region for 20 years.  In that time frame, I have worked with many restoration companies and have found SERVPRO RMP to consistently be among the best.  The level of training their Production Managers and Workers receive is top notch and their client service and attention to detail has always impressed me.  I have reviewed their work on behalf of clients to include water damage mitigation, mold remediation, trauma scene cleanup, sewage contamination abatement, hazardous materials cleanup, among other services and am always inspired by their work ethic, diligence and professionalism. 

Excessive rainfall produced a steady stream of water which ended up in my basement.  Existing drains were overwhelmed with the situation, and I ended up 4 feet of water and extensive damage to the contents of the area.  SERVPRO was on the job promptly and have worked diligently to correct the damage. 

A neighbor gave me their number, and my call was answered promptly.  Kevin came out and explained the plan to be implemented by his staff.  Each person who has been here has been efficient and polite.  I am elderly and have appreciated their helpfulness so much.

I have looked forward to seeing your green service trucks arrive daily to bring your staff to remedy my BIG problem.  I have shared my story with family and friends.  I would recommend your services to any who are in need of such. 

We are extremely pleased with the way everything was handled.  Mike Bogan came in and accessed the damage and explained what needed to be done and what the cost would be. The work was done quickly and very efficiently. The carpet could not be saved so the crew took it up and disposed of it  They then cleaned and disinfected all of the area and put heaters around to blow and dry everything. The crew was very courteous and polite and explained what they were doing and why. As the crew was working they found a couple of items that had not been noticed before and they took care of them, also. They followed up to make sure everything was drying  and checked back over a few days. Mike Bogan brought HVAC specialist in to check the system and the ducts to be sure nothing had been overlooked. Once again, I cannot stress how pleased we are with everything and feel the cost was very reasonable. If anyone wants to contact me about the quality of the work and the people overall, please feel free to give them my information.

Jay Smeltzer did a great job coordinating our renovation even though our awful insurance made it difficult for months on end.

Their guys were all friendly, professional, and showed up in a timely manner.

SERVPRO did an excellent job during the mold removal process of safely tenting off the room so our toddler would be safe in the home.

Thanks guys!

They were so kind and thoughtful and most of all trust worthy. I wish every employer had workers like these guys. They have returned to finish the job by taking down and removing all equipment that was used during this project. There are no words to express how dedicated these guys are. I would say that SERVPRO is a company that stands out above the rest. Kevin has AWESOME people working on our behalf! I want to give thanks to the Lord for their recommendation!